What happens after we decide?

What happens if you’re eligible?

On the day we decide you’re eligible for the NDIS, you become an NDIS participant. 

The time that you remain eligible for the NDIS depends on your individual circumstances and disability support needs.

You’ll need to continue to be eligible for the NDIS. This means you’ll need to continue to live in Australia and be an Australian citizen or permanent resident. You’ll also need to continue to meet either the disability requirements or the early intervention requirements.

Learn more about whether you will always be eligible and leaving the NDIS.

We’ll send you a letter to let you know:

  • you are eligible
  • if you met the disability requirements or the early intervention requirements
  • the next steps.

Your letter will also confirm the date you became eligible for the NDIS. 

How will we create your first plan?

After you receive the letter confirming you’re eligible, we’ll contact you to organise your first planning conversation. We’ll contact you within 21 days.

You will need to bring your original identity documents from the Evidence of Identity (POI) Factsheet to your first planning meeting so we can confirm them. If you can’t provide these documents, let us know so we can work out what to do depending on your situation. We will still need to check your identity before approving your plan.

We’ll then work together to create a plan for your disability support needs. If you received help to make community connections, we can build on the information and goals we talked about and include these supports in your plan.

Learn more about community connections.

Your plan will include any supports we fund that meet the NDIS funding criteria.

We fund supports for any impairments that meet the eligibility criteria.

For example, you may have many impairments, but only one meets our eligibility criteria. Or you might get another impairment after we decide you’re eligible. If so, we only fund supports for impairments that meet either the disability requirements, or the early intervention requirements.

If you’re aged 7 or older, we must approve your first plan within 56 days after you become a participant.

For children younger than 7, we’ll approve their first plan within 90 days after they become a participant.

For more information, check out creating your plan.

Will you always be eligible for the NDIS?

There are many reasons for leaving the NDIS.

Some people decide they don’t want to be a participant anymore.

You’ll also leave the NDIS if you’re no longer eligible. 

When we reassess your plan, we check that all your details are correct and up to date. We also look at any new information we have received.

If you’re eligible under the early intervention requirements, your support needs are more likely to change. We’ll check at each plan reassessment whether you still meet the early intervention requirements. 

For example, during a reassessment it may show you no longer meet the early intervention requirements because you have built your skills and capacity, and will no longer benefit from early intervention supports.

If you’re eligible under the disability requirements, your disability is permanent. We don’t expect your disability to change, and it’s likely you’ll need the NDIS for a long time. We will only ask you for more information about your eligibility if there is evidence that you may no longer meet the disability requirements. 

You can find out more about the eligibility requirements, and how we check these, at Am I eligible

Children with developmental delay will usually leave the NDIS after they turn 6.

Over time, you might develop your skills and independence and not need the NDIS anymore.

If you met the early intervention requirements, you usually won’t be eligible anymore after the early intervention supports have helped you. For example, if you needed early intervention supports to improve your functional capacity, you won’t be eligible anymore after your functional capacity improves.

If you’re no longer eligible, we’ll help you transition from the NDIS and connect with other services in your community if you need them. We’ll also keep your information, so you can apply again if your situation changes.

Learn more about leaving the NDIS.

This page current as of
5 January 2024
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