When do we make priority eligibility decisions?

If you’re in one of the following situations, we’ll decide if you’re eligible within 2 to 5 business days.

  • Child younger than 7 years with a hearing impairment, either:
    • Identified as Hearing Australia or Early Childhood Partner Priority
    • Identified as ‘newly diagnosed’.
  • A child is identified as having a developmental delay and is turning 6 years old within 30 days of a valid NDIS application.
  • Immediate risk to self, others, community or agency where appropriate disability or informal supports are not in place.
  • Unexpected, significant deterioration of disability-related functional capacity where appropriate disability or informal supports are not in place.
  • Rapid deterioration in functional capacity of a person with one of the following permanent disabilities:
    • Amyotrophic Lateral Sclerosis (ALS)
    • Brain Cancer
    • Motor Neurone Disease (MND or Lou Gehrig’s Disease)
    • Progressive Bulbar Palsy (PBP)
    • Primary Lateral Sclerosis (PLS)
    • Progressive Muscular Atrophy (PMA).
  • Imminent risk (within 1–14 days) of breakdown of either:
    • Accommodation – risk of homelessness
    • Caring arrangements, including informal supports, due to death, serious illness or injury of informal supports, or significant and unexpected deterioration of disability-related functional capacity.
  • Appropriate disability supports are not in place and are re-entering the community after a long-term residence or hospital stay (specific release date not required):
    • A person with a newly acquired, significant disability, such as spinal cord injury, being discharged from hospital
    • A younger person living in residential aged care
    • A person being discharged from an inpatient mental health facility
    • A person due to be released from correctional facility. 
This page current as of
27 October 2023
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