Do we disclose information about a participant's death?

There are some situations where we may disclose information about the participant’s death.

For example, we may need to disclose this information to:

  • finalise outstanding service bookings
  • help arrange removal or disposal of assistive technology
  • stop delivery services.

We can only disclose information about the deceased participant in certain situations, where it’s in the public interest to do so. 

We may disclose information when:

  • there is no reason to think the deceased participant wouldn’t want their information disclosed
  • the information is needed for a genuine reason, such as to help administer the deceased participant’s estate
  • the information isn’t available from another source.

The people we may talk to include:

  • a family member, guardian or support person
  • a correspondence nominee, plan nominee or child representative
  • a service provider that was providing supports to the participant – they will need to know as soon as possible since they can’t claim funding after the participant dies
  • an executor administering the estate
  • a Commonwealth, State or Territory department or authority
  • a lawyer or legal representative that was supporting the participant.

If you have any questions about why we’ve disclosed details about the participant’s death, you can always contact us .

This page current as of
31 October 2022
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