There are some situations where we may disclose information about the participant’s death.
For example, we may need to disclose this information to:
- finalise outstanding service bookings
- help arrange removal or disposal of assistive technology
- stop delivery services.
We can only disclose information about the deceased participant in certain situations, where it’s in the public interest to do so.
We may disclose information when:
- there is no reason to think the deceased participant wouldn’t want their information disclosed
- the information is needed for a genuine reason, such as to help administer the deceased participant’s estate
- the information isn’t available from another source.
The people we may talk to include:
- a family member, guardian or support person
- a correspondence nominee, plan nominee or child representative
- a service provider that was providing supports to the participant – they will need to know as soon as possible since they can’t claim funding after the participant dies
- an executor administering the estate
- a Commonwealth, State or Territory department or authority
- a lawyer or legal representative that was supporting the participant.
If you have any questions about why we’ve disclosed details about the participant’s death, you can always contact us .