Service providers can claim for reasonable and necessary supports purchased before the participant’s death under a service agreement. They have 90 days from the participant’s date of death to make a claim.

If the funding was plan managed , the plan manager will need to claim any funding for supports purchased before the participant’s death. Plan managers can claim the plan management fee for the month of the participant’s death for this purpose, if this forms part of their service agreement.

When can providers claim cancellation fees?

In some situations, providers can claim a cancellation fee if they had short notice of the participant’s death. Providers can claim the fee according to the conditions in the service agreement and the Pricing Arrangements and Price Limits .

If the participant lived in Specialist Disability Accommodation, the Specialist Disability Accommodation provider can claim vacancy costs in some circumstances. We have more information in the SDA Pricing Arrangements and Price Limits .