What if you don’t agree with a decision we make?

The NDIS law tells us what decisions can be reviewed. If you think a decision we’ve made about your nominee is wrong, you can ask for a review of our decision if it was to:

  • appoint a plan nominee or a correspondence nominee
  • suspend a nominee appointment, or not to suspend a nominee appointment
  • cancel a nominee appointment, or not cancel a nominee appointment.

Any person directly affected by a decision of the NDIA can ask for a review. This could be:

  • you
  • a person appointed by a court or tribunal to make decisions for you
  • a nominee, someone who wants to be appointed as a nominee, or someone who used to be a nominee.

If we decide to appoint, suspend or cancel the role of a nominee, we’ll write to each person directly affected by our decision.

You can contact your local area coordinator or contact us to talk about the reasons for our decision. If you still don’t agree with our decision to appoint, suspend or cancel the role of a nominee, you can ask for a review of our decision. You have 3 months to ask for a review after you receive our decision in writing. This means one of our staff, who wasn’t involved in the original decision, will review the information and our decision. 

Learn more about how to request a review of a decision.

This page current as of
28 March 2022
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