What’s the difference between a review of a decision and a plan review?

If you’re a participant, asking for a review of a decision is different from asking for a plan review.

You can ask for an internal review if you don’t agree with a decision we make, such as our decision to approve your plan. We look at your situation and disability support needs at the time of our original decision to approve your plan.

If your situation and support needs have changed since we approved your plan, you can ask for a plan review.  If we do a plan review, you’ll get a new plan. This means we’ll consider your new situation and support needs, and decide what supports to include in your plan.

You can’t ask for an internal review about your goals or the information about you in your plan. But you can change these at any time.

Learn more about plan reviews.

This page current as of
13 September 2021
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