An external review means the Tribunal decides if we made the correct or preferable decision, or if it needs to make the decision again.
If you’re a participant and your situation changes during the external review process, contact us .
You may need a plan reassessment or a plan variation while the Tribunal is reviewing a decision about your plan.
Your case manager will explain the options available to you. We may also need to let the Tribunal know what we think we should do, if it might affect your external review.
You can still use the supports in your plan while the Tribunal considers your external review and you can contact us at any time if you have questions about your plan.