Once we’ve identified the supports, and decided they meet the NDIS funding criteria, we can include the description and funding for the NDIS support in your plan.
If the support doesn’t meet the NDIS funding criteria, we can’t include the support in your plan. We may consider if a differently described support meets the NDIS funding criteria instead.
When we approve your plan, we’ll also make sure all your supports are reasonable and necessary when considered as a package of supports.
Sometimes you might not need any supports under the NDIS. For example, your informal supports may meet all your disability support needs. If so, we’ll approve a plan with no funded supports.
Learn more about how we create and approve your plan.
Learn more about using the funding in your plan.
Learn more about changing your plan.
What happens if we don’t include the supports you want?
If we decide a support doesn’t meet the NDIS funding criteria, we can’t include the support in your plan. Also, if the amount of support you want doesn’t meet the criteria, we can’t include that amount in your plan.
But, we’re committed to our principles and helping you live an ordinary life. Even if we can’t fund a particular support, we may still be able to help.
If the support doesn’t meet the NDIS funding criteria, we can consider if a different support meets the NDIS funding criteria. We might be able to consider describing the support differently or funding a different type of support.
Or we may be able to connect you to mainstream or community supports that can help. Mainstream and community supports are available to everyone. They can be a good way to connect with your local community, learn new skills and gain independence.
There are lots of ways we might be able to help, so talk to us if you’re in this situation. We can do this at any time. We may be able to help before we approve your plan.
We’ll give you the reasons for our decision to approve your plan in writing. You can contact us if you’d like more detail about the reasons for our decision.
What happens if I want to replace a support for something else?
We fund NDIS supports in your plan. NDIS laws set out what we can and can’t fund.
Sometimes, we may agree that you can spend your funding on supports that are not NDIS supports. We call this a ‘replacement support’.
Go to Your plan for more information.
For more information about replacement supports, go to NDIS supports.