Once we know the task can be delegated, we’ll need to decide what level of support you need. This is to make sure we include enough funding in your plan for the registered nurse to assess, train and supervise the worker doing the delegated task.

There are two levels of support:

Standard supports

If your disability-related health support needs are not identified by the NDIS Practice Standards and Quality Indicators as ‘High Intensity Daily Personal Activities ’ you would generally have a support worker with standard support skills.

High intensity supports

High intensity supports are provided if your disability-related health supports are identified by the NDIS Practice Standards and Quality Indicators as ‘High Intensity Daily Personal Activities ’.

These are:

  • complex bowel care
  • enteral feeding and management
  • severe dysphagia management
  • tracheostomy care
  • urinary catheter management
  • ventilator management
  • subcutaneous injections, for example diabetes management
  • complex wound management.

We include enough funding for a support worker for the times when you receive the support. The support worker will be trained by the registered nurse and provide the delegated tasks. We decide this based on your situation, any risks identified, and the nature of support needed.

Usually, we fund a mixture of high intensity and standard supports.

For the times you access supports that don’t meet ‘High Intensity’, the support will be funded at the standard rate.

Learn more about High Intensity Supports in our NDIS Pricing Arrangements and Price Limits .

This page current as of
10 December 2024
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