What evidence do we need for high cost assistive technology?

For high cost assistive technology, you need to give us:

  • a recent assessment or report
  • one quote (unless we have another way to determine the right amount of funding to include).

You need to give us an assessment or report that shows what assistive technology you need. The assessment needs to be from a qualified assistive technology assessor. For example, this could be an occupational therapist or physiotherapist. We have more information and an assessment template on our website .

For higher risk assistive technology, the assessment needs to show what extra support you need to set it up. It will also need to say what training you need to use the assistive technology.

We usually need an assessment from the past 2 years. But if your needs are changing quickly, we may need a more recent report. For example, we might need a more recent report for:

  • young children
  • people with degenerative neurological conditions, like multiple sclerosis or Huntington’s disease
  • anyone with rapid functional changes.

We also ask for your own experience using the item. You could also do your own research about why you need this support.

You might need to trial the assistive technology before you know it’s right for you.

We might include funds in your Capital budget to trial items.

You usually need to give us one quote. Sometimes, we might need a second quote to check your assistive technology is value for money.

Quotes help us be clear how much funding will be required for your assistive technology – an important part of deciding if it is reasonable and necessary. They also help us understand the short and long term costs for the recommended items.

We may be able to include a higher cost item in your plan without the quote. If we do, we’ll indicate in your plan the maximum amount we’ll accept for a quote. If the quote you get for your item is higher than this, we would have to review whether that assistive technology is still reasonable and necessary.


Rob cannot speak due to his disability. He has his first NDIS plan approved, which includes funding for trialling some assistive technology options. He starts seeing a speech pathologist.

Rob’s speech pathologist assesses his needs. He gets Rob to trial a few options to decide what’s right for him.

His speech pathologist then writes an assessment. He recommends a $7,000 communication device. The device tracks Rob’s eyes as he spells out what he wants to say and the device then reads it out.

Rob gets a quote for the communication device. He gives the assessment and quote to his planner.

Rob’s planner asks for more information about what other devices they trialled. They also ask what types of activities they did during the trial. This is to make sure the device is value for money, and the best type of device for Rob. Rob and his speech pathologist give the planner this information.

Rob’s planner decides the communication device is reasonable and necessary.

Rob’s next plan has funding for the communication device. Rob can now use his plan to buy the device he needs.

This page current as of
18 April 2021
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