An Individualised Living Option (ILO) is a support that lets you choose the home you live in and set up supports the way that best suits you. An ILO is the package of supports that can help you live how you want in the home environment you have chosen. It’s not the home itself.

Having ILO supports in your plan will help you work out how you want to live, where you want to live and who you live with. There are lots of choices with ILO. You can share your home with friends or housemates. Or you might live in the home of a host family, or on your own with the support you need. Learn more about what ILOs can look like .

ILO supports are added to your plan in two stages. The first stage is all about exploring and designing the ILO supports you want. You’ll work out where you want to live, who with, what support you’ll need, and who you want to provide that support.

The second stage is support to put those things in place. The support depends on how and where you want to live, and what supports you need. This could include things we don’t fund, like the support you get from friends and family. ILO supports can be changed if your needs change and will be designed to provide the safety, stability and flexibility you need.

We only look at what supports are reasonable and necessary to fund for the second stage once you’ve finished the first stage, and worked out what ILO supports work for you.

ILO supports don’t usually include support for activities outside your home, such as work or study, playing sport or going out. There are other ways we can help with these things. You may also need separate support for other home and living supports like home modifications.

ILO supports are an alternative to Supported Independent Living (SIL). SIL involves paid personal supports and is most commonly used in shared living arrangements. SIL and ILO supports cannot be funded together at the same time. 

Learn more about support for home modifications, work and study and social and recreation activities.

Funds for ILO supports can’t be used for your rent or mortgage payments.

What support could your ILO include?

  • Help with making decisions like where you want to live and what supports you need to make that happen
  • Personal care, including help to shop, cook or pay bills
  • Help to set up and manage your own home
  • Help to build your independence
  • Building and maintaining connection with others
  • Help with making day to day decisions
  • Support to manage your emotions or behaviour
  • Unpaid volunteers, neighbours or carers who help you on a regular basis
  • People who you call to help you when you need it (on-call)
  • Training for the people who support you.

What’s not covered by ILO supports?

  • Supported Independent Living
  • Specialist Disability Accommodation
  • Home modifications
  • Your rent or mortgage repayments
  • Your everyday costs like food, electricity and internet bills
  • Intensive supports around the clock (1:1 rostered support) as the only support
  • Support not in your home, for example to go to work, study or community activities
  • Funding to develop a behaviour support plan (where needed).
This page current as of
26 April 2021
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