Conditions of enrolment

Providers must comply with the conditions for the enrolment for each dwelling. These are set out in Rules 28 to 30 of the SDA Rules .

They include: 

  • the dwelling is kept in a good state of repair, and
  • you notify us of any changes, and
  • provide any certificates or information required by the CEO as per the SDA Rules .

If you need to notify us of anything regarding an SDA dwelling, email us at [email protected].

Enrolment of dwellings containing ordinary bedrooms

The SDA Rules   allow for participants to choose to live with non-participants.

Dwellings can now contain bedrooms for non-participants that don’t meet the SDA Design Standard or Minimum Requirements.

Some points of note:

  • we enrol dwellings per the number of “SDA compliant bedrooms”
  • ordinary bedrooms are noted on the enrolment separately
  • pricing for all enrolled dwellings is according to the Pricing Arrangements for SDA
  • entrance points and doors must comply with the SDA Design Standard or Minimum Requirements
  • all areas of a dwelling that aren’t bedrooms or private bathrooms (such as en suites) are shared areas that need to comply with SDA Design standard or Minimum Requirements.

If an application includes non-compliant bedrooms, providers also need to submit: 

  • the number of non-compliant bedrooms, as above
  • the number of persons to reside in those bedrooms
  • a declaration that non-compliant bedrooms won’t be used to house SDA eligible participants. 

What happens after enrolment?

Our processing times

We usually process dwelling enrolment applications within 28 days of receipt of a complete and correct application. This is as long as it includes all required information and documents.

We aren’t responsible for delays due to incorrect or incomplete applications. 

If an application may take longer than 28 days to process because of its complexity or other reasons, we will notify the provider.

Refusing to enrol a dwelling

If an application is incorrect or incomplete, and a provider doesn’t get back to us, we can refuse to process it.

We might not enrol a dwelling if it does not meet the Minimum Requirements, density restrictions or other parts of the SDA Rules .

If this happens, the provider will be notified and the application won’t be reconsidered without further information. We might need another application if significant changes are needed to the application.

Cancelling an enrolment

We may cancel a provider’s enrolment where we become aware of any breach of the conditions of enrolment. This includes:

  • complaints against the SDA provider where these are upheld by the NDIS Quality and Safeguards Commission, and relate to the dwelling’s state of repair
  • if information submitted as part of the dwelling enrolment application is false or misleading
  • an SDA provider refusing a reasonable request for information from us. This request may also come from the NDIS Quality and Safeguards Commission
  • an SDA provider failing to notify us of any changes to an enrolled dwelling without a reasonable excuse
  • an SDA provider failing to arrange for certification of any application matters
  • an SDA provider falsifying certification of any application matters
  • if we (or the NDIS Quality and Safeguards Commission) become aware of serious or immediate safety issues. These may indicate the dwelling is not in a good state of repair.

Reviewable decisions

A decision made by the NDIA not to enrol a dwelling is reviewable under rule 26(3) of the NDIS (SDA) Rules . A decision to cancel a dwelling enrolment is also reviewable under rule 27(4).

If you request a review of these decisions, we’ll follow the same process as other reviewable decisions. For more information, refer to Review of Decisions.

SDA Pricing

The maximum amounts that providers can receive from NDIS funding for SDA are set out in the Pricing Arrangements for SDA .

This page current as of
13 September 2021
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