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A change to your plan could be a plan variation or a plan reassessment.
There are 3 ways you can ask us for a change in your plan:
- complete our form
- call us
- visit one of our offices .
You may decide to ask for a change to your plan if, for example:
- there has been a change in your situation that is impacting your support needs
- you want to change how the funding is managed
- you urgently need a change in supports.
You’ll need to give us any new information to help us decide if we’ll do a plan change. The type of information or evidence we need can depend on the reason you’re asking for a plan change. This may include any assessments, reports, or other information. These are important to help us understand how your situation has changed.
Learn more about what evidence you need to give us before we create or change your plan?
You can give us any new evidence about your support needs when you get it. If you’re not sure what to give us, you can talk to your my NDIS contact, support coordinator or recovery coach. You can also give us new evidence during your check-in.
For example, you might ask for a change in your plan because your disability needs have changed. You may have trouble doing things you used to be able to do. We’ll likely need an assessment or report from an appropriately qualified professional about how your support needs have changed. This may be your doctor, a specialist, or an allied health professional like an occupational therapist.
If you only want to change how the funding is managed in your plan, we might be able to do a plan variation to make this change. We may not need new information if everything else is the same, for example you probably won’t need assessments or reports. We may need to ask you some questions about this change to make sure there aren’t any risks to you if we make this change.
There may be some situations where we won’t agree to your request to self-manage your funding.
Learn more about this in our Guide to self-management .
Your plan nominee or child representative can ask us to make a change to your plan on your behalf.
You can also give consent for someone else to ask us to do a change to your plan on your behalf. For example, this could be an advocate, family member or friend.
If you want to give consent for this, there are 3 ways you can do it:
- fill in the Consent for a third party to act on your behalf form
- send us a letter or email [email protected]
- contact us and we’ll make a written note.
Learn more about consent .
You can’t ask for a change to your plan if your plan is suspended.
Learn more about plan suspensions.
How can I change my goals?
You can change your statement of goals and aspirations at any time, you just need to let us know. We’ll update your plan with your new statement of goals and aspirations. We’ll give you a copy of your varied plan within 7 days of getting your changed statement. This change results in a varied plan, rather than a new plan. We can only change your statement of goals and aspirations if you ask, we can’t decide to change them for you.
We don’t make any other changes to your plan if you only ask us to change your participant statement of goals and aspirations. The NDIS supports funded in your plan, how your funding is managed, and when we must reassess your plan, all stay the same.
Learn more about setting your goals and the information about you in your plan.