How can I ask for a change to my plan?

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A change to your plan could be a plan variation or a plan reassessment.

There are 3 ways you can ask us for a change in your plan:

You may decide to request to change to your plan if, for example:

  • you have a change in your situation that is impacting your support needs
  • you want to change how the funding is managed
  • you urgently need a change in supports.

You’ll need to give us any new information to help us decide if we’ll do a plan change. The information we need sometimes can depend on the reason you’re asking for a plan change. This may include any assessments, reports, or other information. These are important to help us understand how your situation has changed. Learn more about the types of evidence we can use when we create your plan.

You can give us any new evidence about your support needs when you get it. If you’re not sure what to give us, you can talk to your my NDIS contact. You can also give us new evidence during your check-in.

For example, you might ask for a change in your plan because your disability needs have changed, and you can’t do things you used to be able to do. We usually need an assessment or report about how your support needs have changed.

If you just want to change how the funding is managed in your plan, we might be able to do a plan variation to make this change. We may not need new information if everything else is the same, for example you probably won’t need assessments or reports. We may need to ask you some questions about this change to make sure there aren’t any risks to you if we make this change.

If we are doing a plan variation, we may not need all of this information, for example if you just want to change who manages your funding, you probably won’t need assessments or reports as we can make these changes with a plan variation.

Your plan nominee or child representative can ask us to complete a change to your plan on your behalf.

You can also give consent for someone else to ask us to do a change to your plan on your behalf.

For example, this could be an advocate, family member or friend.

If you want to give consent for this, there are 3 ways you can do it:

Learn more about consent.

You can’t request a change to your plan if your plan is suspended.

Learn more about plan suspensions.

How can I change my goals?

You can change your statement of goals and aspirations at any time, you just need to let us know. We’ll update your plan with your new statement of goals and aspirations and give you a copy of your varied plan within 7 days of getting your changed statement. The change results in a varied plan, rather than a new plan.  

We can’t decide to change your statement of goals and aspirations, we only change this if you ask us.

We don’t make any other changes to your plan if you only ask us to change your participant statement of goals and aspirations. The supports funded in your plan, how your funding is managed, and when we must reassess your plan all stay the same. 

We might make other changes to your plan if you ask for a variation or reassessment of your plan. We can also decide to do a plan change if we think we need to.

Learn more about setting your goals and the information about you in your plan.
 

This page current as of
27 October 2023
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