How do we create your plan?

We create your plan based on your individual situation and disability support needs. We’ll use the information you give us about your lived experience, and the evidence you give us about how your disability impacts your day-to-day life. We will:

  • get to know you and discuss your situation
  • think about what supports community and other government services can provide to help you pursue your goals and live as independently as possible
  • think about if you need any NDIS funded supports, and if they meet the NDIS funding criteria
  • ask for further information about your support needs if we need to
  • meet with you to approve your plan
  • send your plan to you.

You can ask other people to help you if you want to. For example, you can have friends, family or an advocate join any conversation we have with you. They can also help you make your own decisions about your plan.

If you need someone else to make decisions for you about your NDIS plan, we can help you set this up. This may be:

We’ll create your plan within 21 days after you become an NDIS participant.

What can you expect from us when we create your plan?

We’ll create a plan that will:

  • be personalised and directed by you
  • respect the role of family, carers and other people who are important to you
  • build the capacity of families, carers and your community to support you where appropriate
  • consider the support your friends and family provide, and the support services available to everyone in the community
  • respect your right to have control over your life and make your own choices
  • help you participate in the community, and help you study or find and keep a job, if you want to
  • focus on choice and flexibility when it comes to your goals, needs and your supports.
This page current as of
27 October 2023
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