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Your plan includes information about the reasonable and necessary supports you can buy with your NDIS funding.
We fund NDIS supports. NDIS laws determine what we can and can’t fund. We call the things we can fund NDIS supports.
When you buy supports with the NDIS funding in your plan, you need to make sure it meets all these criteria:
- the support is an NDIS support
- the support isn’t declared to be not an NDIS support
- the support doesn’t consist of the provision of sexual services and sex work, alcohol or drugs
- the support is related to your disability
- the support is in line with your plan.
Spending in line with your plan means only spending your funding on the supports included in your plan. To spend in line with your plan, you need to:
- spend your funding in the way we describe. This includes any stated supports, where we describe the supports you can buy more specifically
- make sure your funding will last for the whole length of your plan
- if your plan includes funding periods and funding component amounts, make sure your funding will last for the length of each funding period.
When you buy supports in line with your plan, you need to make sure they are NDIS supports or an agreed replacement support that relates to your disability.
If you buy supports that aren’t NDIS supports in your plan, or are not an approved replacement support for you, you may need to pay this money back to the NDIS. Find out more about what happens if you buy supports that aren’t in your plan.
Replacement supports
In limited circumstances, we may agree that you can spend your funding on supports that are not NDIS supports. We call this a ‘replacement support’.
You can only spend your funding on a replacement support if we’ve agreed in writing that you can buy this support.
To have a replacement support, it must:
- be on the list of replacement supports
- replace one or more other supports that are NDIS supports for you
- be the same cost or less than the total cost of the supports it’s replacing
- work the same or better than the supports it’s replacing.
There are a few ways you can ask for a replacement support:
- complete our ‘Application for replacement support form’ and send it to us
- contact us by phone by calling 1800 800 110
- send an email to [email protected] and include any evidence to support your request
- send us a letter and include any evidence to support your request
- visit one of our NDIS offices .
We’ll help you apply for a replacement support if you want us to.
We’ll contact you before we make our decision about whether we approve the replacement support you have asked for. You’ll also get a letter from us with our decision. If we approve the support, the letter will also explain how you claim for the replacement support.
To download the ‘Application for replacement support form’ or learn more, go to what does NDIS fund?