We're updating this guideline with new legislation
Please download the guideline for the latest information, while we update the website over the coming weeks.
Your privacy and information
Quick summary: We have to collect information about you, when you deal with us. Your privacy is always important to us. We keep all your personal information safe, and only collect what we need. We need to follow federal laws about how we look at your personal information, how we use it, and give it to other people.
This guideline explains how we collect, store, use and share information about you, including sharing information outside the National Disability Insurance Agency.
Browse the guideline using the links or download a copy:
Find more resources about identity and consent in accessible formats on the booklets and factsheets page .