What does it mean when your funding is Agency-managed?

You can choose for your funding to be Agency-managed. This means we will pay registered providers directly, from funding in your plan, for services on your behalf.

We may also decide to make parts, or all, of your funding Agency-managed when we approve your plan.  

We’ll do this if you don’t choose who you want to manage your funding. Or if you can’t, or don’t want to, self-manage or use a registered plan manager for any parts of your funding.

When we decide if your funding should be Agency-managed, we think about your goals, supports and the providers you want to use.

For example, if your funding is Agency-managed you’ll need to use NDIS registered providers . If you prefer to use providers that aren’t NDIS registered, we’ll discuss your options with you.

You might agree to use NDIS registered providers or consider self-managing or using a registered plan manager.

If your funding is Agency-managed, your providers can’t claim more than the NDIS Pricing Arrangements and Price Limits .

What if the supports have already been paid?

In some rare cases, other government agencies have already paid for supports through funding outside your plan.

These supports have already been paid for, so you won’t be able to manage the funding for these supports.

These include:

This page current as of
27 October 2023
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