If you want to get a nominee, there are a few things to do and discuss.
First, you need to contact us , your local area coordinator or planner and ask us to appoint a nominee. You can write to us or tell us about your request for a nominee. We’ll need to know your proposed nominee’s name and contact details.
If a member of your family, carer or friend think you need a nominee, then they can also contact us , your local area coordinator or planner to discuss it.
Learn more about how we decide about appointing nominees.
We’ll ask your proposed nominee to provide proof of identity , if we don’t already have this.
Learn more about your privacy and information.
We then ask you and your nominee some questions that help us work out if your proposed nominee is the right person to be your nominee. Learn more about the questions we ask your proposed nominee.
We will send a letter to your proposed nominee. This will explain the duties of a nominee. Your proposed nominee will need to respond to our letter consenting to being your nominee.
We’ll talk with you about how long you want your nominee appointed for.
If we approve your proposed nominee we’ll send an instrument of nominee appointment letter to you and the nominee. This is a document that includes information about:
- who has been appointed as your nominee
- what type of nominee has been appointed
- what things your nominee can’t do
- how long the nominee is appointed for.
The notice of nominee appointment tells the nominee they need to let us know if there’s a change in situation that affects their ability to be your nominee. We’ll write to each person who is directly affected by our decision of whether or not to appoint a nominee. We’ll let them know that they can ask for an internal review if they don’t agree with our decision to appoint a nominee.
This could include:
- you, for example if you don’t agree with our decision to appoint a nominee, or don’t agree with who we appointed as your nominee
- the person who was appointed as your nominee
- someone else who wanted to be your nominee.
We’ll also try to contact them by phone.
Learn more about how to how to ask for a decision to be reviewed.
What happens when you have a nominee?
If we appoint your proposed nominee we’ll issue an instrument of nominee appointment and send a copy to you and a copy to your nominee.
This is a document that includes information about:
- who has been appointed as your nominee
- what type of nominee has been appointed
- what things your nominee can’t do
- how long the nominee appointment is for.
If you have a plan nominee appointed, we’ll contact them:
- when we check-in to see how you’re going
- the next time your plan is due to be reassessed.
Depending on what level of authority your nominee has been given, we’ll talk with them, and you, about:
- how your last NDIS plan worked for you
- what goals you have
- what supports you get from your family and friends
- what supports you get from community and mainstream services
- what supports you need from us to pursue your goals
- how you and your nominee are building your capacity to make decisions.
Your plan nominee can also contact us if your situation or support needs change.
If your nominee has any questions about their role, they can talk to your planner, local area coordinator or contact us for advice.
What if I don’t like something my nominee has done?
Your nominee must always act in your best interests. They are required to try to support you to make decisions and they must try to find out what you want to happen.
If you have concerns about something your nominee has done you should talk to your support coordinator, local area coordinator or planner for further advice. You can also contact us .
If you still have concerns you can ask us to cancel your nominee. Learn more about when a nominee appointment might be cancelled or suspended.