The evidence you need for your assistive technology depends on the item’s risk level. 

You need written advice before you buy or rent higher risk assistive technology. Check out What do we mean by advice or an assessment?

There may be some situations where you don’t need to get written advice for higher risk assistive technology. 

For example, if you are replacing something you have used a lot before. 

We’ll talk with you to understand your situation. 

We want to make sure you know how to use your assistive technology safely and you understand any risks.

The evidence we need to make decisions about including assistive technology in your plan depends on if it is low, mid or high cost. Check out How can you get assistive technology in your plan?

Risk level Broad description Examples (non exclusive)
Low risk assistive technology products

Products you or your family can choose, that need very little advice or setup support from assistive technology advisors to use them safely. 

There’s a low risk of causing harm when used in daily life environments.

  • Non-slip bathmat
  • Knives, forks or other eating utensils
  • Large print labels
  • Shower stool or chair
  • Handrails
  • Portable ramps
  • Mainstream computer technology
Higher risk assistive technology products

All higher risk assistive technology products will generally need advice from an assistive technology advisor or assistive technology assessor for the right item selection and good outcomes.

Items regulated by the Therapeutic Goods Administration in Australia are considered higher risk. We also rely on information from the NDIS Quality and Safeguards Commission .

  • Bed sticks and other transfer aids
  • Items that might restrict voluntary movement (including bed rails, bed covers, weighted blankets)
  • Powered devices for magnification or hearing 
  • Mobility and postural support or correction devices
  • Motor vehicle adaptions
  • Pressure care devices
  • Beds adjustable while occupied
  • Prosthetics or orthotics
  • Devices to support breathing
This page current as of
27 October 2023
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