How can you get assistive technology in your plan?

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To get assistive technology in your plan, we need you to give us evidence that helps us understand what assistive technology you need. We also need to know how it will help you pursue your goals. Assistive technology always needs to meet the NDIS funding criteria before we can include it in your plan.

To help you understand what you need to do, check out the fact sheet Understand assistive technology evidence, advice, assessments and quotes .

If you’re replacing assistive technology you currently use, we have a simpler process.

Check out What if you need to replace the assistive technology?

Once you give us all the evidence we need, we’ll decide whether we’ll fund the assistive technology.

For your current plan we’re required to make a decision about low and mid cost assistive technology within 28 days.  

We’re required to make a decision within 50 days if it’s high cost.

If you need assistive technology in your first plan we’ll consider it as part of our approval process. 

Learn more about our timeframes in our Participant Service Guarantee .

The evidence we need depends on whether the assistive technology is low, mid or high cost.

You need to give us different evidence for tablets and computer based assistive technology before we decide if we include it in your plan.

This page current as of
27 October 2023
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