How can you get assistive technology in your plan?

There are a few ways to get assistive technology in your plan. If you’re a new participant, you can talk about it at your planning meeting. If you already have a plan, you could ask for a plan review.

Assistive technology always needs to meet the reasonable and necessary criteria before we can include it in your plan. This section answers questions like:

  • How can you get new assistive technology added in your next plan?
  • How can you get new or more assistive technology if you already have a plan?
  • How can you set up or trial assistive technology?
  • What if you need to rent any items?

How can you get new assistive technology added in your next plan?

We need to understand your assistive technology needs and how they’ll help you pursue your goals. We’ll need different information from you depending on the cost and risk.

If you’re replacing assistive technology you currently use, we have a simpler process. Check out What if you need to replace the assistive technology?

Once you’ve given us all the information we need we’ll make a decision on if we’ll fund the assistive technology. We’re required to make a decision in 10 days for low and mid cost assistive technology requests. For high cost or assistive technology that needs additional advice we’re required to make a decision in 30 days.

Do you need advice about your assistive technology?

We’ll always include funding in your capacity building budget to help you get advice about assistive technology. You can also use the funding to help you choose assistive technology or learn how to use it. For example, you could speak to an assistive technology advisor for advice about the right item for you.

You don’t always need an assessment or advice before we fund assistive technology. But an assessment can help us decide on the right supports to include.

For low cost assistive technology, we include at least $500 in your Capacity Building budget for advice or assessment. This helps you choose the right assistive technology for you.

We recommend you talk with an assistive technology advisor or your doctor (GP) before you buy low cost assistive technology. A consultation with an assistive technology advisor might help you learn about assistive technology you didn’t know about. Or it can help you find assistive technology that’s cheaper or works better for you.

For mid cost and high cost assistive technology, we include more funding for an assessment and advice. You must ask an assistive technology advisor for written advice before you buy this assistive technology.

You also need to consult an assistive technology advisor before you buy a higher risk assistive technology item for the first time. You’ll need to do this even if it’s low cost. This makes sure it’s safe for you.

You can upload the advice to your NDIS myplace portal yourself for:

  • low cost assistive technology
  • mid cost assistive technology
  • if there is no action required from us.

You should send your quote and/or assessment to us at enquiries@ndis.gov.au if:

  • it’s for high cost assistive technology
  • it needs action from us. For example, if you need us to consider or approve a quote.

What evidence do we need for low cost assistive technology?

You can tell us what you think you need. You could give us a list at your planning conversation. Or, you can talk to your Local Area Coordinator, Early Childhood Partner or planner.

If you’re not sure how much your low cost assistive technology will cost you can look at the fact sheet Assistive Technology – Guide for Low Cost (DOCX 80KB) support funding.

We’ll use this as a guide to work out how much funding to add to your plan for the low cost items you need.

You don’t need to give us an assessment or quote. If you need low cost items that are higher risk, you’ll need to get advice about how to use them before you buy them.

This page current as of
19 March 2021
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