Do you need to provide us with evidence?
Yes. To get diabetes management supports in your plan, you need to give us evidence that helps us understand the disability-related support you need. Talk to your my NDIS contact or support coordinator to work out what evidence we need. Learn more about the evidence we need before we create your plan .
You can give us new information or evidence about your support needs when you get it or anytime we talk with you.
We may ask you or someone else to give us evidence to show the support meets the NDIS funding criteria. This could include information from your doctor like your Diabetes Care Plan. You will need to show that you need the support because of your disability. You will also have to show the support is or is likely to be effective and beneficial for you.
We’ll want to know how it affects your ability to manage your diabetes by yourself. We’ll also ask whether your diabetes is stable. And we’ll look at what diabetes management supports you currently get. We’ll want to know who you get the supports from, and how often you get them.
We’ll use this information to decide the reasonable and necessary funding to include in your plan. This is to make sure we fund the disability-related diabetes management supports you need.
What if you don’t agree with our decision?
If we decide diabetes management supports don’t meet our NDIS funding criteria, we can’t include them in your plan.
We’ll give you written reasons why we made the decision. You can contact us if you’d like more detail about the reasons for our decision.
If you don't agree with a decision we make about your request for diabetes management supports, you can ask for an internal review of our decision. You’ll need to ask for an internal review within 3 months of getting your plan.
Learn more about reviewing our decisions.