How do you get continence supports in your plan?

Do you need to provide us with evidence?

Yes. Talk to your local area coordinator, support coordinator, early childhood partner or planner to work out what evidence we need to fund your continence supports. 
During your planning meeting, we’ll ask you, your parent or carers to explain how your disability affects your ability to manage your continence.

We’ll check you’ve had a continence assessment and ask to see it. We know this can be a sensitive topic, we only ask for this information to make sure we understand your continence support needs.

When you’re ready, we’ll discuss what continence products or supports you currently use and how often you use them. We’ll ask who helps you with these supports and if this is your choice. We’ll check if you would like someone else to provide this support instead.

We’ll use this information and any assessments or reports to decide if continence supports meet the NDIS funding criteria.

If they do, we’ll work out the amount of funding for continence supports to include in your plan.

If your continence support needs change you should also contact us . Let us know of new reports or assessments you have.

If we decide your plan isn’t meeting your needs, we can do a plan reassessment.

Learn more about changing your plan.

What if you don’t agree with our decision?

If we decide continence supports don’t meet our NDIS funding criteria, we can’t include them in your plan.

We’ll give you written reasons why we made the decision. You can contact us if you’d like more detail about the reasons for our decision.

If you don't agree with a decision we make about continence supports, you can ask for an internal review of our decision.  

You’ll need to ask for an internal review within 3 months of getting your plan.

Learn more about reviewing our decisions.

This page current as of
30 June 2022
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