How do you get specialist disability accommodation in your plan?

Specialist disability accommodation is only one type of home and living support.

We’ll look at:

  • allied health professional reports
  • reports about your daily support and housing needs.

This helps us understand your current circumstances, strengths, barriers and daily support needs. Don’t worry if you don’t know all of this straight away. We’ll help you work it out.

We may also ask for other assessments if we need more information to make a decision. We’ll include funding in your plan to assess your home and living needs if we need more information.

We want to fund the right home and living support option for you – one that will work for you now and in the long-term. When we assess your options, we think about whether the supports will help you to:

  • pursue your goals
  • improve or maintain your ability to do things with less support
  • reduce or maintain your need for person-to-person supports
  • create better connections with your family, community, health services, education and employment.

We’ll use this information to work out if specialist disability accommodation or other home and living supports will suit you. We’ll make sure your supports work together to meet your disability support needs. Once you give us this information, we’ll let you know the outcome as soon as we can.

If you’re not eligible for specialist disability accommodation, there may also be other home and living options that better suit your needs. We’ll discuss these options with you.

If you’re turning 18 in the next year or two, you may be thinking about moving. It’s never too early to start thinking about what this might look like for you in the future. If so, talk to us about the home and living goals you want to pursue. We can help you work out the best option for you, and help you explore your options.

We’ll check-in with you during your plan to see how you’re going. We’ll ask if the supports in your plan are meeting your needs. If the check in shows your plan isn’t meeting your needs we may decide to reassess your plan and we’ll reassess the home and living supports you need. 

What happens when we reassess your plan?

If your home and living supports aren’t meeting your needs we’ll look at your total package of supports and talk to you about what needs to change.

Specialist disability accommodation is designed for people with an extreme functional impairment, or very high support needs.

So it’s likely you’ll always need it. When we make a decision to include specialist disability accommodation in your plan you won’t need to prove you still meet the criteria at every plan reassessment.

If your disability support needs change significantly you may need another type and category of specialist disability accommodation.

If your specialist disability accommodation supports need to change, we’ll discuss this with you and make sure the timeframe for the change is reasonable.

Remember there are principles we must follow when we create your plan.

Each support must meet the NDIS funding criteria, as well as your total package of supports.

What if you don’t agree with our decision?

If we decide you’re not eligible for specialist disability accommodation, we won’t include it in your plan. If we decide you are eligible, we will let you know what kind of specialist disability accommodation we have approved.

If you’re not happy with these decisions, you should contact us .

We can explain our decision, and help you connect to other government and community housing services if you need them. We can also give you written reasons on why we made the decision.

If you don't agree with a decision we make about specialist disability accommodation, you can ask for an internal review of our decision. You’ll need to ask for an internal review within 3 months of getting your plan.  

Learn more about reviewing our decisions.

This page current as of
5 August 2022
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